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Therefore, to successfully recall an email, it has to be Unread. Clearly, Microsoft knows the logic that any read email has no meaning to be recalled. Even if your email recipient uses Microsoft Exchange or Microsoft 365 email server, if he/she opted to use IMAP or POP3 email protocols, you will not be able to successfully recall your email. Your recipient uses other protocols such as IMAP or POP3.For instance, even if you use Microsoft Exchange or Microsoft 365, you cannot recall an email that is sent to Gmail ( refer to Microsoft’s official response here). Unfortunately, this means the recipient must use the same “email server” too. Your recipient must use Microsoft Exchange or Microsoft 365 email server. Now that your “email server” understands the recall command, the remote server (or email recipient’s email server) must also speak the same language.Only Microsoft Exchange or Microsoft 365 “email server” knows what email recall is. When you use the email recall feature, an “email server” must understand what this command does. Your Outlook program is an “email client”. You must use Microsoft Exchange or Microsoft 365 email server.Conditions for Email Recall to workįirst of all, we must know the conditions for this recall feature to work: What you may not realise is, most of the time you fail to retrieve back your email! Let us find out why this recall feature may not work.
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After that, you assume everything is alright and you send another “corrected email” again. If you accidentally sent an email by mistake, you are likely to use Email Recall. Email Recall is a feature within Microsoft Outlook that should be familiar to most people.